bield help centre bield.run ↗

Bield help centre

There for the people behind every finisher

Bield connects the people who make ultra-distance races happen. Find the guide for your role below, or use the sidebar on any page to move between sections.

Last updated June 2026 · Sourced from the live app · Questions: support@bield.run

Welcome to Bield help

Bield is the platform for everyone involved in ultra-distance racing: the runners, the people who support them, and the people who organise the events. Select a guide below for step-by-step workflows, status explanations and worked examples.

What Bield is not. Bield introduces people; it doesn't sit in the middle of their arrangements. Race entries are taken on the organiser's own site (linked from the race page). Pacing, crewing and coaching arrangements — including any money — are agreed directly between the people involved. Bield never handles payment between users.

Roles at a glance

You can hold several roles at once — Bield shows you the union of everything your roles let you do. There is no mode switcher.

Role What they do How to get it
RunnerFinds and enters races, builds a support team, plans race dayDefault role at sign-up
PacerPaces a runner over part of an ultraToggle on in Me → Your roles
CrewerMeets the runner at checkpoints with food, kit and moraleToggle on in Me → Your roles
MarshalStaffs a post on the course for the organiser (aid station, road crossing, kit check…)Toggle on in Me → Your roles
HelperJoins a specific runner's race team by invitationInvited by a runner via a personal link
CoachLinks to athletes, sees their consented race data, sends suggestionsFree toggle in Me → Your roles
Race OrganiserCreates and manages races, volunteers, results, certificatesGranted by Bield after a short vetting
ClubClub page, members, regular runs, club racesCreate a club page from Clubs → New club